Avaya provides enterprise communications and customer experience technology that helps organizations manage interactions across voice, digital, contact center, and collaboration channels.
Avaya needed practical enablement expertise, content, and training to support sellers operating across a broad portfolio and complex enterprise buying environments.
Playboox developed playbooks, frameworks, and enablement content aligned to the company's sales strategy, solutions, and customer priorities.
We provided training and fractional enablement support to help sellers apply the content across customer conversations and opportunities.
Avaya gained additional enablement capacity and a more structured approach to supporting seller readiness and execution.
Fractional sales enablement support including playbook development, content creation, and seller training.